1Scope & Applicability
Cirikes (cirikes.win) is an online gaming and Live Casino platform serving players in Bangladesh and other approved regions. This Privacy Policy applies to all members who use the Cirikes platform.
By visiting the Cirikes website, creating an account, or using our services, you are considered to have agreed to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.
This privacy policy covers the following:
- What personal information is collected
- How Collected Information Is Used
- Who your information may be shared with
- How Long We Retain Your Information
- Your Data Rights & Control Options
2What Information We Collect
Cirikes collects information in several ways. Below is a breakdown of the data we collect by category:
Directly Provided Information:
- Name, date of birth, gender
- Email Address & Mobile Number
- Current & Permanent Address
- National ID or passport number (for KYC verification)
- Mobile Banking Number (bKash, Nagad, Rocket)
Automatically Collected Information:
- IP Address & Device Information
- Browser Type & Version
- Time spent on the platform and page visit history
- Gaming activity logs and betting history
- Transaction Records
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Contact | Account Creation & Communication | Yes |
| National ID | KYC Verification & Age Confirmation | Yes (on withdrawal) |
| Payment Information | Transaction Processing | Yes |
| IP & Device | Security & Fraud Prevention | Automatic |
| Gaming Logs | Dispute Resolution & Improvement | Automatic |
3Use of Information
Cirikes uses collected data only for the purposes listed below. We do not process your information for any unnecessary reasons.
- Account Management: Ensuring secure registration, login, and account protection.
- Service Delivery: Managing gaming, betting, deposit, and withdrawal processes.
- KYC Verification: Verifying age and identity in compliance with legal requirements.
- Fraud Prevention: Detecting suspicious activity and maintaining platform security.
- Customer Support: Resolving your issues or complaints.
- Bonuses & Promotions: Sending relevant offers based on your preferences (with your consent only).
- Legal Compliance: Meeting regulatory requirements.
- Service Improvement: Improving platform performance and user experience.
5Cookie Policy
Cirikes uses cookies to keep the website running smoothly and to improve your experience. Cookies are small data files stored in your browser.
Types of cookies we use:
- Necessary Cookies: Essential for maintaining login sessions and core service operations. These cannot be disabled.
- Functional Cookies: To remember your language preferences and layout settings.
- Analytics Cookies: Analyzing platform usage for improvement purposes (subject to your consent).
- Security Cookies: To prevent CSRF attacks and unauthorized access.
You can disable non-essential cookies at any time through your browser settings. Note that doing so may limit certain features.
6Security Measures
Cirikes follows the highest industry security standards to protect your data. Our security infrastructure is regularly audited by independent third parties.
- SSL/TLS 256-bit Encryption: All data transmissions are encrypted.
- Two-Factor Authentication (2FA): An additional layer of security at login.
- Firewall & DDoS Protection: Server-level security.
- Real-Time Monitoring: 24/7 monitoring for suspicious activity.
- Regular Backups: Regular encrypted backups for data security.
- Access Control: Only authorized personnel have access to data, on a strictly limited basis.
In the event of a data breach, Cirikes will notify affected users within the legally required timeframe and take prompt steps to resolve the issue.
7Your Rights
Every registered user on Cirikes has the following rights regarding their personal information:
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You may request corrections to inaccurate or outdated information.
- Right to Erasure: In certain circumstances, you may request that your data be deleted.
- Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily restricted.
- Right to Portability: You can request an export of your data in a structured format.
- Right to Object: You may object to certain types of data processing.
- Right to Withdraw Consent: You may opt out of marketing communications at any time.
To exercise these rights, contact us via support chat or email. We typically 30 Business Days to process your request. Certain information may need to be retained due to legal obligations.
8Data Retention Period
Cirikes does not retain your data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | Anti-Money Laundering Regulations |
| Gaming Logs | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Quality of Service Assurance |
| Analytics Data | 1 Year (Anonymized) | Platform Improvement |
Once the designated retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.
9Minor Protection
Cirikes strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.
- Date of birth is collected at registration for age verification purposes.
- Age verification is carried out as part of the KYC process before any withdrawal.
- If you have concerns, parents can contact our support team to request an account review.
- Any account identified as belonging to a minor will be immediately suspended and all associated data will be deleted.
10International Data Transfers
Cirikes servers and data processing infrastructure may operate across multiple countries. When your data crosses international borders, we ensure that:
- All data transfers are conducted through encrypted channels.
- Countries to which data is transferred maintain adequate data protection laws.
- Third-party partners comply with international data protection standards.
- Standard Contractual Clauses (SCC) are applied where relevant.
11Policy Updates
Cirikes reserves the right to update this Privacy Policy as needed. For significant changes, we will:
- We will send notifications to your registered email.
- We will display a notification on the platform.
- We will update the "Last Updated" date at the top of the page.
Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
Last Updated: January 2026
12Contact
For any privacy-related questions, requests, or complaints, please contact our Data Protection team: