1 General Terms & Conditions
Cirikes (cirikes.win) is an online gaming and Live Casino platform for players in Bangladesh and other approved regions. These Terms and Conditions constitute a legally binding agreement between Cirikes and anyone who uses the platform.
Before using any service on Cirikes, you must ensure that:
- You must be at least 18 years Or the minimum legal age applicable in your country.
- Online gaming is legally permitted in your area of residence.
- You are using this platform of your own free will.
- You are in full possession of your mental faculties and sound judgment.
Although these Terms and Conditions are written in Bengali, the English version shall be considered final in the event of a legal dispute. Cirikes reserves the right to update these terms at any time, and changes take effect as soon as they are published on the platform.
2 Account Registration and Verification
To enjoy services on Cirikes, you must create a valid account. All information provided during registration must be accurate, complete, and up to date.
Each individual may create only one account. If multiple accounts are found, all of them will be closed immediately and the balance may be forfeited.
As part of the KYC (Know Your Customer) verification process, Cirikes may request the following documents:
- Copy of National ID (NID) or Passport
- Latest bank statement or mobile banking screenshot
- Proof of current address (utility bill or other official document)
Withdrawals may be suspended until verification is complete. Use a strong password to keep your account secure and never share your login credentials with anyone. Account transfers or sales are strictly prohibited.
3 Deposit & Payment Policy
Cirikes currently supports deposits via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 300 The maximum amount is subject to the applicable set limit.
- Deposits must be made from a mobile banking account registered in your own name.
- Deposits made from third-party accounts will be cancelled and returned.
- No additional charges are applied on deposits; however, your mobile banking operator may charge their own fees.
- Deposits are usually credited instantly. If there is a delay, please contact support within 24 hours.
4 Withdrawal Policy
Withdrawing your winnings on Cirikes is simple and fast. However, the following conditions must be met:
- Minimum withdrawal amount BDT 500।
- Withdrawals can only be made to the same payment method used for the original deposit.
- Accounts with completed KYC verification generally 15 minutes to 24 hours Processing is completed within.
- Winnings earned from a bonus must meet the designated wagering requirements before they can be withdrawn.
- Withdrawals may be temporarily suspended in cases of suspicious activity.
- Your daily withdrawal limit is determined by your account level.
VIP members receive priority fast-withdrawal access. For any withdrawal-related issues, contact our 24/7 support chat.
5 Bonus & Promotion Terms
Cirikes offers a variety of bonuses and promotions. Each bonus has its own terms that must be read before acceptance.
General Bonus Policy:
- The wagering requirement for the welcome bonus is generally 30x to 50x applies.
- Not all games may be available for play with bonus funds — the eligible game list is provided on the bonus page.
- Multiple bonuses cannot be active simultaneously unless explicitly stated otherwise.
- Bonuses that have passed their expiry date will be automatically cancelled.
- If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
Cirikes reserves the right to modify, suspend, or cancel any bonus offer at any time. If you find any objectionable terms in a bonus offer, please contact support.
6 Betting Rules
Certain rules must be followed to participate in Sports Betting and casino games on Cirikes.
- Once a bet is confirmed, it cannot be changed or cancelled.
- Cirikes reserves the right to void any round where a technical error results in an abnormal outcome.
- If the connection is lost during live betting, the outcome of the bet will be determined based on server records.
- Maximum bet limits are set individually for each game and event.
- All Games RNG (Random Number Generator) Certified and audited by third parties.
In Sports Betting, if a match is cancelled or postponed, the stake for that bet will be refunded. Live scores and statistics are for reference only — official results are final.
7 Prohibited Activities
The following activities are strictly prohibited on the Cirikes platform and may result in account closure as well as legal action:
- Multiple Accounts: Operating multiple accounts under the same name or from the same device.
- Bonus Abuse: Following abnormal betting patterns with the intent to circumvent bonus conditions.
- Money Laundering: Using the platform to conceal the origin of illegally obtained funds.
- Bots & Automation: Playing games using automated software or bots.
- Collusion: Colluding with other players to execute fraudulent strategies.
- Hacking: Attempting unauthorized access to the platform's security systems or software.
8 Responsible Gaming
Cirikes believes gaming is for entertainment — not addiction. We place the highest importance on every player's mental and financial well-being.
Cirikes offers the following responsible gaming features:
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Session Limit: Setting a time limit on continuous gaming sessions.
- Cooling-Off Period: Temporarily pause your account for a set period.
- Self-Exclusion: Permanent or long-term account deactivation.
- Reality Check: Periodic reminders about your gaming time at set intervals.
If you feel that gaming is having a negative impact on your life, please reach out to our support team. For more information, visit our Responsible Gaming Page View.
9 Privacy and Data Protection
Cirikes takes the security of your personal information very seriously. Our full Privacy Policy Here Available.
- Collected data is used solely for service delivery and legal compliance.
- All data is secured with SSL 256-bit encryption.
- Your information is never sold or shared with third parties for marketing purposes.
- You may request to view or delete your data at any time.
10 Account Closure and Suspension
Cirikes reserves the right to close or suspend an account without prior notice in the following circumstances:
- If any clause of the Terms & Conditions is violated.
- If registration is completed using false information.
- Involvement in suspicious or fraudulent activity.
- Failure to provide the required documents for KYC verification.
- If you wish to close your account at your own request.
Users may close their account at any time by contacting support. Any valid balance at the time of closure will be refunded; however, bonus balances will be forfeited.
11 Dispute Resolution
If you have a complaint or dispute, please contact our support team first. We generally 72 hours We aim to resolve the issue within.
- Dispute submission deadline: within 30 days Within.
- In the event of a dispute, Cirikes server logs and records will be considered final evidence.
- If the issue is not resolved through support, an appeal may be submitted to the licensing authority.
- International arbitration shall apply in the event of a legal dispute.
12 Terms Amendment & Updates
Cirikes reserves the right to update or modify these Terms and Conditions at any time. For significant changes, users will be notified via email or an on-platform notification.
Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend visiting this page regularly.
Last Updated: January 2026