Safe Gaming

Cirikes Responsible Gaming — Your Complete Guide to Safe Play

Gaming should be fun, not stressful. Cirikes believes every player deserves to enjoy it within healthy limits. Our responsible gaming tools and guidelines are here to help you keep the experience enjoyable and safe.

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Self-Exclusion Feature

Our Responsible Gaming Tools

Deposit Limit

Set how much you'll deposit daily, weekly, or monthly before you start. Once a limit is in place, it cannot be exceeded.

Session Time Limit

Set your own time limit for each session. Once the time is up, Cirikes will automatically send you a reminder.

Self-Exclusion

Temporarily or permanently close your account if you feel you need to. Making this decision takes courage, not weakness.

Loss Limit

Automatically stop a session once losses reach a set amount. Protect yourself from financial harm.

Cooling-Off Period

Pause your account for 7 days, 1 month, or 6 months. Give yourself time to clear your head before coming back.

Reality Check

Cirikes will periodically remind you how long you've been playing. Stay aware, stay in control.

Our Commitment: Gaming should always be a source of entertainment. We make every effort to protect each and every player.

1What Is Responsible Gaming?

Responsible gaming means keeping gaming a source of enjoyment rather than letting it become a problem. On Cirikes, it means staying in control of your time, money, and emotions. When someone starts playing beyond their budget or keeps coming back to chase losses, that's a sign something is going wrong.

Cirikes believes responsible gaming is not just the player's responsibility — the platform shares it equally. That's why we've built tools from the ground up to help players protect themselves.

Remember — responsible gaming rests on three core principles:

  • Control: Play on your own terms, never under pressure.
  • Limitations: Set financial and time limits before you start playing.
  • Awareness: Learn the signs of gaming addiction and stay alert.
Core Principles: There are no guaranteed wins in gaming. Never play with borrowed money or funds meant for household expenses.

2How to Set Limits on Cirikes

Log in to your Cirikes account, go to Account Settings, and you can easily set the limits listed below. All limits take effect immediately once saved.

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Daily Deposit

Set a daily deposit limit

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Weekly Limit

Weekly Budget Control

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Monthly Limit

Maximum monthly deposit amount

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Loss Limit

End session after a set loss

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Session Time

Session Time Limit

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Bet Limit

Maximum bet amount

Step 1 — Log in to your account

Log in to your Cirikes account and go to the Profile menu.

Step 2 — Open the Responsible Gaming section

Go to Settings and select the "Responsible Gaming" section.

Step 3 — Choose your limit

Set whichever limit you need — deposit, loss, session time, or bet limit.

Step 4 — Confirm

Save your changes. Decreasing a limit takes effect immediately, but increasing one requires a 24-hour waiting period.

Limit Reduce Takes effect immediately. However, increasing a limit requires a 24–72 hour cooling-off period — this is in place to protect you.

3Signs of Problem Gaming

We don't always notice when gaming starts to affect our lives negatively. Watch out for these warning signs:

  • Repeatedly playing beyond your set budget and being unable to stop yourself.
  • Placing more bets after a loss to try to win back what you lost is known as "chasing losses".
  • Spending time gaming at the expense of family, work, or studies.
  • Hiding your gaming from family or lying about it.
  • Feeling anxious, irritable, or depressed when unable to play.
  • Gaming with household money or borrowed funds.
  • Repeatedly trying to quit gaming but failing each time.
  • Using gaming as an escape from stress or real-life problems.
If even one of these signs applies to you, take a break right now and reach out to our support team.

4Take the Self-Check

Answer the following questions honestly. If most of your answers are "Yes", it may be time to take a step back.

Self-Assessment Questionnaire

  • Have you spent more than your planned budget in the past month?
  • Have you ever placed more bets out of anger or frustration after a loss?
  • Have you had arguments with family or friends over your gaming?
  • Have you been prioritising gaming over sleep, meals, or work?
  • Have you borrowed money from anyone to fund your gaming?
  • Have you tried to stop gaming but couldn't?
If you answer "Yes" to more than two questions — contact our support team immediately or activate Self-Exclusion.

5Tips for Healthy Gaming

Follow the tips below to build healthier gaming habits. Small steps like these can make a big difference over time.

  • Set your budget first: Decide in advance how much you'll spend each week or month, then set a deposit limit on Cirikes accordingly.
  • Set a time limit: Set aside specific time for gaming. Always prioritise family and work first.
  • Keep track: Play for entertainment, not to win. Set a clear stopping point before each session.
  • Take breaks: Take at least a 10–15 minute break every hour. Get up, walk around, drink some water.
  • Make Your Own Decisions: Never bet more just because someone pressures you. Gaming is entirely your own choice.
  • Avoid alcohol: Alcohol and substances impair your judgment. Keep a clear head while gaming.
  • Walk Away When You Lose: Stepping back is never a sign of weakness. Stop for the day and come back tomorrow with a fresh start.
  • Bank Your Winnings: When you win big, withdraw the money. Instead of putting your entire winnings back on the line, set some aside.
Remember — casino and betting outcomes are entirely random. No "strategy" or "system" can guarantee you a win.

6How to Get Help

If you feel gaming is becoming a problem, don't wait — reach out for help. You don't have to face it alone; talk to someone.

Cirikes Support

Log in to the platform and speak with our Responsible Gaming team via live chat. Available 24/7.

Email Support

Email us for confidential support: [email protected]

Professional Counseling

Speak with a gaming addiction specialist. Seeking professional mental health support is an act of courage.

Family & Friends

Let someone you trust know what's going on. Support from family is one of the most powerful tools for overcoming a gaming problem.

Our Commitment: Asking for help takes courage. We won't judge you, and everything you share with us stays completely confidential.

7Minor Protection

Cirikes is strictly for users aged 18 and above. We have put strong measures in place to protect minors:

  • Date of birth verification is mandatory at registration.
  • Age is re-verified through identity documents during the KYC process.
  • Suspicious accounts are investigated and closed if necessary.
  • Parents can request to have their child's account closed at any time.
For Parents: If your child has been using Cirikes, please [email protected]to reach us.

Use internet filtering software at home to block minors from accessing gaming sites. Using such parental control tools is the responsibility of every guardian.

8Frequently Asked Questions

Yes, but not before the set period ends. For temporary exclusion, you can choose anywhere from 7 days to 6 months. If you opt for permanent exclusion, your account cannot be reopened.

Requests to increase a limit are subject to a 24–72 hour cooling-off period. This is intentional — to prevent impulsive decisions. Decreasing a limit, however, takes effect immediately.

Whenever the session reminder interval you set in Settings is reached (for example, every 30 minutes), a pop-up will appear showing how long you've been playing and how much you've spent. You can then choose to continue or stop.

Yes, the World Health Organization (WHO) has recognized gaming disorder as a legitimate mental health condition. It is nothing to be ashamed of — it is treatable. With timely help, full recovery is possible.

Absolutely. Head to the "Transaction History" and "Gaming History" sections in your account to see a full breakdown of when you played, how long each session lasted, and how much you spent in BDT. It's a useful tool for self-assessment.
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Play Safe, Have Fun

Enjoy your favourite games on Cirikes with our responsible gaming tools. Live Casino, Sports Betting, and more — all in a safe environment.

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